Careers

 

Class A or B CDL Driver

The individual will be responsible for the delivery of building materials, millwork, and cabinets to various construction sites in southern NE. Candidates will be detail oriented, well organized and able to operate a forklift. Must have at minimum Class B CDL license; class A license is preferred.

Requirements:

  • Heavy lifting up to 100 pounds

  • Good driving record and current DOT medical card

  • Ability to work in a fast-paced dynamic environment

  • Good communication skills

  • Able to work in various weather conditions

  • Must be able to work overtime

 

Salary is negotiable depending on experience

Scheduled hours are Monday through Friday – no weekends.

Kitchen Sales/Design

The individual will be tasked with engaging customers in order to design and sell wooden kitchen solutions. 
 

The Kitchen and Bath Designer is responsible for the following…

  • Ability to communicate successfully with customers, builders, sub-contractors and vendors.

  • Jobsite measures, status visits, consultations required.

  • Proficient 20/20 skills, version 11 +

  • Process each project from the initial measure, ordering material & delivery of goods to the client.

  • Reliable vehicle and clean driving record.

  • Saturdays required, rotating.

 
 

Shipper

 

Job Responsibilities – Activities: Includes, but is not limited to the following: 

  • Check products loaded on delivery trucks to ensure accuracy and safety. 

  • Create shipping manifests (delivery schedules) for inbound delivery vehicles. 

  • Answer phone calls, texts, and emails from customers and fellow employees regarding the status of deliveries. 

  • Work with customers and fellow employees to help address and provide resolutions for any delivery/shipping issues that may arise. 

  • Assist drivers as necessary with proper load security, delivery instructions, or paper workflow. 

  • Monitor real-time GPS system to accurately track inbound and outbound Douglas Lumber delivery fleet. 

  • Print and organize paper copies of the shipping manifest and purchase orders. 

  • Printing vendor paperwork as necessary. 

  • Assume responsibilities of the shipping manager during vacations or other absences. 

 

Qualifications: 

  • 1-2 years of shipping experience preferred. 

  • High school diploma/GED preferred. 

  • General building material knowledge, with extensive experience, preferred, but not required. 

  • Detail-oriented. 

  • Strong organization and communication skills. 

  • Excellent customer service skills, including but not limited to polished phone etiquette. 

  • Solid computer skills, including the use of Point-of-Sale operating systems, GPS, email, Microsoft Teams, and other assorted communication applications. 

  • Positive attitude, reliable and punctual. 

 

Lot Maintenance - Part-Time

 

Duties include:

  • Keeping our lot and landscaping clean and in order

  • Minor landscaping responsibilities such as keeping up with the flower beds and mulch

  • Plant care, including requirements for water and nutrients

  • Collect litter in the lot and landscaped areas

 

Knowledge of:

  • Basic maintenance techniques

  • Basic safety practices and procedures

 

Kitchen Expeditor 

 

Will be responsible for the following…

  • Ability to communicate successfully with customers, builders, sub-contractors and vendors

  • Reliable vehicle and clean driving record

  • Saturdays required

 

A strong candidate would have…

  • Excellent knowledge of kitchen and bath cabinetry, materials, finishes, detailing and nomenclature a must

  • Ability to read blueprints and translate the scale

  • Can perform detail-oriented tasks in fast-paced working environment

  • Ability to work a flexible schedule, including weekends and holidays

  • Strong math skills, able to calculate price quotes, discounts and percentages

  • Presentation & communication skills with the ability to articulate ideas both verbally and in writing

  • Ability to work independently without supervision and as part of a team

  • The ability to receive and deliver direction with ease, as well as being able to communicate with a group

 

Keys to your success…

 

Sales & Relationship Building:

  • Builds relationships with existing customer base & new leads that are generated from marketing

  • Contributes to meeting and/or exceeds department sales and profit goals by following up on sales leads, monitoring market trends and growing the positive reputation of the company

  • Ensures customer satisfaction by assisting with take-offs and communicating scheduling and delivery commitments

  • Keeps lines of communication open between the team members at the store and customers to ensure that service is accurate and timely

 

Knowledge & Training:

  • Identifies personal growth needs and learning opportunities

  • Completes required safety training

  • Commits to continued learning on products, packages, procedures and more

  • Working knowledge of 20/20 helpful, but not necessary

  • Microsoft Office programs

 

Inside Sale

 

The Inside Sales representative is responsible for the following…

  • Perform all functions of Retail sales, including the preparation of quotes, orders, invoices, and special orders.

  • Responsible for coordinating deliveries and material returns when necessary.

  • Serve as a resource for the customer; help customers make selections by building consumer confidence using product knowledge and exemplary service.

  • Greet and engage customers promptly; prioritize Customer Service above administrative tasks

  • Process transactions accurately and timely from start to finish

  • Follow-up on all leads in a timely and professional manner

  • Answer incoming customer calls; respond to customer requests and questions

  • Encourage interest in other service areas of the company and pass on leads to other departments

  • Responsible for the immediate handling of customer concerns

  • Maintain up-to-date knowledge of products sold, product usage, and new products on the market for all building materials, including millwork

  • Responsible for the entire sales process from prospect through delivery and follow-up

  • Utilize all available informational and point-of-sale software systems

  • Completion of all paperwork accurately and timely

  • Responsible for managing strategy and tactics to meet or exceed sales/growth goals

 

Keys to your success…

  • Excellent communication skills

  • Customer service focus

  • Supervisory skills

  • Ability to analyze and resolve problems

  • Planning and organizing skills

  • Ability to make decisions

  • Initiative

  • Experience in sales and selling Kitchens

  • Strong knowledge of 20/20 design

 

What you’ll need to be considered…

Must have strong computer skills, be proficient in MS Office, and Excel, and must have the ability to multi-task effectively.

 

This position requires traveling in and around the Providence area to customer locations.

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"Building Materials and Building Relationships since 1976."

125 Douglas Pike Smithfield, RI 02917

Phone: (401) 231-6800

Fax Order Line: (401) 231-1590

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Store Hours
Monday – Friday 7:00am – 5:00pm

Saturday 8:00am – 12:30pm

Sunday Closed
 

Kitchen Design Center Hours
Monday – Friday 8:00am – 5:00pm

Saturday 8:00am – 2:00pm

Sunday Closed

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